EVA Airways Refund Policy

EVA Airways Cancellation Policy—A Complete Guide for UK Travellers

Travel plans don’t always go as expected. Work commitments shift, family matters arise, health issues occur, or you may simply decide that a different travel date works better for you. Airlines understand this reality, which is why most carriers—including EVA Airways—have structured cancellation policies designed to offer flexibility while balancing operational needs.

Whether you’re flying long-haul on London to Taipei EVA Air routes, booking EVA Air flights from the UK for business or leisure, or searching for cheap EVA Air UK fares, understanding the airline’s cancellation rules can help you avoid stress, delays, and unnecessary fees.

This guide breaks down EVA Airways’ cancellation policy in detail so you can confidently make changes if your plans evolve.

1. Fare Types and Cancellation Rules

The heart of EVA Airways’ cancellation policy lies in the type of fare you purchase. Different ticket classes come with different levels of flexibility, so reviewing fare conditions at the time of booking is essential—especially when booking cheap EVA Air UK fares.

Refundable Fares

Refundable tickets offer the most freedom. If you cancel, you’re eligible for a refund to your original form of payment, though a small cancellation fee may apply depending on the route or booking terms. These fares are ideal for travelers flying EVA Air flights from the UK with uncertain schedules.

Non-Refundable Fares

Non-refundable fares—often the most affordable or promotional tickets—come with more restrictions. Cancelling these typically does not entitle you to a cash refund. Instead, you may receive a travel credit for future use, subject to applicable fees. These fares are common among travelers seeking cheap EVA Air UK fares.

Partially Refundable Fares

Some EVA Airways tickets fall into a middle category, offering partial refunds or credits depending on the unused portion of the journey. For passengers flying from London to Taipei on EVA Air, these fares can strike a balance between cost savings and flexibility.

Tip: When comparing prices for EVA Air flights from the UK, always review fare rules—not just ticket prices.

Contacting Customer Service

Step 1: Call the Right Number

The most reliable technique of connecting to a live representative was the old-fashioned phone call. For American Airlines customers in the United Kingdom, the principal contact number is

02039172644, which is open 24/7.

You can also try 02039172644, which may help you reach customer support more quickly depending on your issue.

If you are not calling from within the United Kingdom, please see the Worldwide Reservations Phone Numbers page on their official website. There is a distinct line in each country.

Step 2: Skip the Automated Maze

When you call, an automated system will greet you initially. Another approach is to qualify for an agent or a representative by pressing 0, which will connect you to a human being sooner. Alternatively, calling 02039172644 might help bypass some of these steps.

In some circumstances, the system will prompt you to write out your problem in a few words. Simply mention customer service or chat with an agent, and they will often send you to the appropriate sections.

2. Cancellation Timeframes

Timing plays a major role in determining whether you’ll receive a refund or incur fees.

Free Cancellation Within 24 Hours of Booking

EVA Airways generally follows a 24-hour risk-free cancellation policy for flights booked at least seven days before departure. This allows you to cancel and receive a full refund with no penalty—especially useful when securing early deals on EVA Air flights from the UK.

Cancellations After the 24-Hour Window

After 24 hours:

Refundable tickets may still qualify for refunds, minus fees
Non-refundable tickets usually offer travel credits only
Partially refundable tickets depend on fare rules

Fare type remains the key deciding factor.

3. Fees and Charges

EVA Airways’ cancellation fees vary by fare class, route, booking channel, and timing. Long-haul routes such as London to Taipei on EVA Air may carry higher penalties due to fare valuation.

Common charges include: